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Navigation Benefits realizes the need to provide our partners, clients, and their employees complete enrollment flexibility. Our solutions include on-site enrollment, on-line enrollment, and call-center enrollment support.
Through our state-of-the art Benefits Enrollment Center we provide toll-free access to professional benefit counselors. All call center schedules are customized to make enrollment easy for our customers and their employees.
Our Benefits Enrollment Center provides the following advanced features, services, and more: |
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Toll-Free and Nationwide No need for employees to incur long distance charges for enrollment no matter where they are calling from within the United States. |
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Advanced Cloud Technology We utilize a web based phone system and VoIP technology to provide all of the newest advances in call center capabilities allowing us to access our calls 24/7 anywhere and anytime.
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Flexible and Scalable Our ability to expand our call center to include home based benefits counselors allows us to accommodate even the largest of clients. There is no limit to the number of employees we can assist. |
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Call Recording All employee messages are saved in a recorded audio file (.wav) and are instantly routed to the next available benefits counselor. This allows us to manage, track, and quickly return all messages. |
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Made In America All calls are handled in the United States. We will never outsource any part of our Benefits Enrollment Center to another country – EVER. |
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Bilingual Si, nostros entendemos. Yes, we understand that employers are faced with an increasing Spanish speaking labor force. Our bi-lingual counselors ensure that the enrollment process is easy for everyone. |
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Navigation Benefits LLC. 117 Forrest Avenue, Suite 214 Narberth, PA 19072 Phone: 484-416-0422
Shipping Address: 64 E. Uwchlan Avenue, Suite 261 Exton, PA 19341
Copyright © 2024 Navigation Benefits LLC. All rights reserved. Content on this site may not be duplicated without written permission, except where noted. |